Shipping Policy

Last Updated: [Insert Date]

Thank you for choosing SteGill. This Shipping Policy explains how we handle orders, shipping, and delivery once our store launches.

1. Order Processing

All orders are processed within [1–3 business days] after payment is confirmed.
Orders placed on weekends or holidays will be processed on the next business day.
If we experience a high volume of orders, processing times may be slightly delayed — we’ll communicate any significant changes by email.

2. Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location and order weight.
Estimated delivery times are provided during checkout but may vary depending on your region and courier service.

Estimated delivery times (after dispatch):

  • Domestic (within [your country]): [3–7 business days]

  • International: [7–21 business days]

Please note these are estimates — delivery times are not guaranteed and may be affected by carrier delays or customs processing.

3. Shipping Locations

We currently ship to [list countries or regions].
If your location isn’t listed, please contact us at [insert email address] to check if we can make special arrangements.

4. Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number and a link to track your delivery.
Please allow up to 24 hours for tracking information to become active.

5. Customs, Duties & Taxes

For international orders, customers are responsible for any customs fees, import duties, or taxes applied by their local authorities.
SteGill is not responsible for delays caused by customs processing.

6. Lost, Stolen, or Damaged Packages

SteGill is not liable for packages lost or damaged in transit.
If your order arrives damaged, please contact the shipping carrier directly to file a claim.
We will do our best to assist where possible.

7. Address Accuracy

Please ensure your shipping address is correct before completing your order.
SteGill is not responsible for delays or losses caused by incorrect or incomplete addresses.

8. Contact

If you have any questions about shipping or delivery, please contact us at:
Email: [insert email address]
Address: [insert business address if applicable]